Your personal data belongs to you. This Privacy Policy explains exactly what fb005 collects, why we collect it, how we use it, and the rights you hold as a Filipino user of our platform.
Your Privacy Matters at fb005. This Privacy Policy describes how fb005 ("we," "us," or "the Company"), as the operator of the online gaming platform accessible at fb005.club, collects, processes, stores, shares, and protects personal data relating to our users ("you," "User," or "Player") in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and all issuances of the National Privacy Commission ("NPC"). By registering an account on the fb005 platform, you consent to the collection and processing of your personal data as described in this Privacy Policy.
fb005 is the data controller responsible for the personal data processed through the fb005.club platform. As data controller, fb005 determines the purposes and means of processing your personal data and bears primary responsibility for ensuring that processing activities comply with applicable data protection law, including the Philippine Data Privacy Act of 2012 (RA 10173).
This Privacy Policy applies to all personal data collected through: the fb005 website and any mobile-optimized version thereof; the account registration and KYC verification process; financial transaction processing, including deposits and withdrawals via GCash, Maya, BPI, BDO, Coins.ph, and USDT; customer support communications; and any other interaction between you and fb005 through which personal data is provided.
This Privacy Policy should be read together with fb005's Terms and Conditions, which govern your use of the Platform. In the event of any inconsistency between this Privacy Policy and the Terms and Conditions regarding the handling of personal data, this Privacy Policy shall prevail.
For the purposes of this Privacy Policy, the following definitions apply:
fb005 collects only the personal data that is necessary for the purposes described in Section 5 of this Privacy Policy. The categories of personal data we collect from Filipino players and other users are set out below.
| Category | Specific Data Elements | Required / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID type and number (e.g., PhilSys ID, UMID, Driver's License, Passport) | Required (KYC) |
| Contact Data | Philippine mobile number, email address, residential address (where required for verification) | Required |
| Financial Data | GCash account name and number (last digits), Maya account details, bank account name (BPI, BDO, Metrobank), transaction amounts, deposit and withdrawal history, wallet balances | Required |
| Biometric / Photographic Data | Selfie photograph with government ID (KYC), facial image as captured in submitted documents | Required (KYC) |
| Gaming Activity Data | Game sessions played, bet amounts, game outcomes, bonus usage, sports betting selections, bingo room activity, jackpot wins | Automatic |
| Technical Data | IP address, device identifiers, browser type and version, operating system, session timestamps, login history, cookies and tracking data | Automatic |
| Support & Communications Data | Live chat transcripts, email correspondence, support ticket content, call recordings (where applicable) | When you contact us |
| Responsible Gaming Data | Self-imposed deposit limits, session time settings, loss limit configurations, self-exclusion requests and periods | When you use these tools |
Sensitive Personal Information: Government-issued ID numbers, biometric photographs, and financial account details constitute Sensitive Personal Information under the Philippine DPA. fb005 applies heightened security measures and access controls to this category of data and processes it only to the extent strictly necessary for KYC compliance and financial transaction processing as required under applicable regulations.
fb005 collects personal data through the following channels and mechanisms:
The majority of personal data fb005 holds about you is data you provide directly, including: information submitted during account registration (name, mobile number, email, date of birth); KYC verification documents and selfie photographs; payment account details submitted when making deposits or requesting withdrawals; information provided when contacting fb005 customer support via live chat, email, or other channels; and responsible gaming tool settings you configure in your Account dashboard.
When you access and use the fb005 Platform, certain data is automatically collected by our technical systems, including: IP address and approximate geographic location derived from IP; device type, operating system, and browser type; pages and games accessed, session duration, and in-game interaction data; login timestamps, session identifiers, and authentication logs; and cookie and tracking pixel data as described in Section 8.
fb005 may receive data about you from third parties in specific circumstances, including: KYC verification providers who confirm identity document authenticity; payment processors who communicate transaction status and confirmation; fraud detection services who flag potentially suspicious activity patterns; and PAGCOR or other regulatory bodies where information sharing is required by law.
fb005 processes your personal data for the following defined purposes only. We do not use your data for any purpose incompatible with those stated below without obtaining your consent or without a separate lawful basis.
Under the Philippine Data Privacy Act, all processing of personal data must have a lawful basis. fb005 relies on the following legal bases for processing your personal data:
fb005 does not sell, rent, or trade your personal data to third parties for their own independent marketing or commercial purposes. We share personal data only in the following circumstances and with the following categories of recipient:
fb005 engages third-party service providers who process personal data on our behalf as data processors, under written data processing agreements that bind them to the same data protection standards as fb005. These service providers include: KYC and identity verification providers; payment processors (including the technical intermediaries facilitating GCash, Maya, BPI, and BDO transactions); game content providers and platforms (who receive only the data necessary to deliver their games); fraud detection and security service providers; cloud infrastructure and data storage providers; and customer support technology providers.
fb005 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Bureau of Internal Revenue (BIR), or any other Philippine government authority where disclosure is required by law, court order, or valid regulatory demand. fb005 will notify affected users of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, corporate restructuring, or sale of all or part of fb005's assets, your personal data may be transferred to the acquiring entity, subject to the same data protection commitments contained in this Privacy Policy. You will be notified of any such transfer that materially affects your data rights.
What we will never do: fb005 will never sell your personal data to data brokers, advertising networks, or third-party marketers for their independent use. Your data is processed by fb005 and our authorized service providers for the purposes set out in this Policy — full stop.
The fb005 Platform uses cookies and similar tracking technologies to deliver and improve the Platform experience. A cookie is a small text file placed on your device by a website when you visit it.
Cookie Management: You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect Platform functionality. fb005 does not use cross-site tracking cookies for third-party advertising purposes, and our analytics cookies are configured to avoid transmitting data that would personally identify you to third-party analytics providers.
fb005 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security measures include, but are not limited to:
Notwithstanding the above measures, no data transmission over the internet and no storage system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your own account credentials and for notifying fb005 immediately if you suspect unauthorized access to your account.
fb005 retains your personal data for as long as is necessary for the purposes set out in this Privacy Policy, taking into account legal retention obligations and legitimate business requirements. The following retention periods apply as a general guide:
Where personal data is no longer required for any active purpose, fb005 will securely delete or anonymize it in accordance with our data destruction procedures. Anonymized data (from which personal identification has been permanently and irreversibly removed) may be retained indefinitely for aggregate analytics purposes.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by fb005. fb005 is committed to facilitating the exercise of these rights within the timeframes specified in the DPA and NPC regulations.
You have the right to be informed about how your personal data is being collected and processed before and during the collection process. This Privacy Policy fulfils this right.
You may request a copy of all personal data fb005 holds about you, including information about how it is being used and who it has been shared with.
You may request correction of any inaccurate or incomplete personal data fb005 holds about you. Minor contact details can be updated directly in your Account settings.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overriding legal retention obligations under PAGCOR and AMLC regulations.
You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
You may request that fb005 provide your personal data in a structured, commonly used, and machine-readable format where technically feasible, to enable transfer to another service provider.
To exercise any of the above rights, submit a written request to fb005's Data Protection Officer using the contact details in Section 16. fb005 will acknowledge your request within 3 business days and respond substantively within 30 calendar days. Where requests are complex, fb005 may extend this period by an additional 30 days, of which you will be notified. Requests are free of charge. Where requests are manifestly unfounded or excessive, fb005 may charge a reasonable administrative fee.
If you believe fb005 has not adequately addressed your data privacy concerns, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.
The fb005 Platform is strictly intended for persons aged 21 years and above as required by PAGCOR regulations. fb005 does not knowingly collect personal data from persons under 21 years of age. If we discover that personal data has been collected from a person under the age of 21, we will delete that data and close the associated Account immediately.
If you are a parent or guardian and you believe that a person under 21 has registered on the fb005 Platform or has provided their personal data to fb005, please contact us immediately using the details in Section 16 so that we can investigate and take appropriate action.
Some of fb005's data processors and technology infrastructure providers may be located outside the Philippines. Where personal data is transferred outside the Philippines, fb005 ensures that appropriate safeguards are in place to protect your personal data at a standard comparable to that required under the Philippine DPA, including through contractual data protection clauses with the relevant data processors and, where applicable, by transferring data only to jurisdictions that the NPC recognizes as providing adequate data protection.
Details of the specific countries to which your personal data may be transferred are available upon request from fb005's Data Protection Officer.
fb005 may send you promotional communications about bonuses, new games, VIP offers, and Platform updates via SMS, email, or in-Platform notifications. You will receive marketing communications from fb005 where you have given consent at registration, or where fb005 has a legitimate interest in sending you directly relevant Platform updates relating to your existing Account.
You have the right to withdraw consent to marketing communications at any time at no cost. You can opt out of marketing communications by: updating your communication preferences in your Account settings; clicking the unsubscribe link in any marketing email; or contacting fb005's customer support via live chat.
Important: Opting out of marketing communications does not affect transactional communications. fb005 will continue to send you essential Account communications regardless of your marketing preferences, including: deposit and withdrawal confirmations, KYC status updates, responsible gaming alerts, Account security notifications, and material changes to our Terms and Conditions or this Privacy Policy.
fb005 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Where changes are material — meaning they significantly affect your rights as a data subject or alter the way in which we process your personal data — fb005 will notify you by email or in-Platform notification at least 30 days before the changes take effect, where feasible.
The updated Privacy Policy will be published at fb005.club/privacy-policy with the effective date clearly stated. For non-material changes, such as clarifications or minor administrative updates, fb005 will update the "Last Updated" date without individual notification, and we encourage you to review this page periodically.
Current version effective: 1 January 2026. Previous versions of this Privacy Policy are available upon written request to fb005's Data Protection Officer.
fb005 has designated a Data Protection Officer ("DPO") in compliance with the Philippine Data Privacy Act and NPC Circular No. 16-01. The DPO is responsible for overseeing fb005's data protection compliance, handling data subject requests, and serving as the primary point of contact with the National Privacy Commission.
To exercise your data subject rights, to raise a data privacy concern, or to contact fb005's DPO, please use the following channels:
Please include in your request: your full name, registered fb005 mobile number or email, a description of your request or concern, and a copy of a valid Philippine ID for identity verification. fb005 will not process data subject requests without identity verification to protect against unauthorized access to personal data.
Plain-language summary of the most important data protection commitments fb005 makes to every registered player.
fb005 does not sell, rent, or share your personal data with third parties for their independent marketing use. Your data is used solely for delivering the fb005 service, meeting legal obligations, and improving the Platform experience for Filipino players.
Every interaction between your device and fb005 — login, deposit, game session, withdrawal request — is encrypted end-to-end using 256-bit TLS/SSL, matching the security standard used by Philippine digital banks and GCash. Your session data is never transmitted in plain text.
Under the Philippine Data Privacy Act (RA 10173), you have the right to access a copy of all personal data fb005 holds about you. Submit a request to our Data Protection Officer via live chat or email and receive your data within 30 calendar days.
When your data is no longer needed for the purpose it was collected — and where there are no overriding legal retention obligations — fb005 will securely delete it. You can request data deletion at any time, subject to mandatory PAGCOR and AMLC record-keeping requirements.
If you no longer want to receive bonus notifications, game updates, or promotional emails from fb005, you can opt out at any time through your Account settings or via the unsubscribe link in any email. Opting out is immediate and costs nothing.
fb005 processes personal data in compliance with the Philippine Data Privacy Act of 2012 (RA 10173), NPC regulations, and PAGCOR licensing requirements. Our designated Data Protection Officer ensures ongoing compliance and handles all data subject rights requests.
Join 500,000+ Filipino players who trust fb005 with their data and their gaming. PAGCOR-licensed, DPA-compliant, and built for the Philippines from the ground up.